Copy link to clipboard
Copied
I was working on a screen and suddenly XD minimised and wasnt opening. and then when it opened up it asked wether to save or not. When i reopenend, this is what i got. All dark grey screens over my elements Help please.
<The Title was renamed by moderator>
Copy link to clipboard
Copied
Hi there,
We are sorry to hear you are having trouble with the file in XD. Would you mind confirming if you've tried signing out of XD and restarted the machine and sign back in? If it's a cloud document, please try to open the file from here: https://assets.adobe.com/cloud-documents
Let us know if that helps.
Thanks,
Harshika
Copy link to clipboard
Copied
No it wasnt a cloud document and signing in again after resarting didnt help
Copy link to clipboard
Copied
Sorry for the delay in response. Would you midn trying to copy the entire content into a new file and let us know if that helps?
We will be happy to help.
Thanks,
Harshika