After Xd crash, all links are lost within recovered file

Participant ,
Jun 07, 2021 Jun 07, 2021

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After Adobe Xd crashes (which happens a couple of times a day since the last update) and I reopen that file, the file works just fine and everything from just before the saving is there, but It's impossible to save it as the old name without losing every single share link. In fact, I can no longer access my old share links within the file, no matter what I do. It looks like Adobe Xd marks it as 'new' and all shared links are deleted. Period. I just want to save my file and keep working on it, but now your software tells me 'well, this is a new file, you have to generate everything from scratch, deal with it'.

How is this even possible? I just want to continue my work.

Can anyone help me with this? Am I doing something wrong, or is this non-friendly-user-experience intended?

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Adobe Employee ,
Jun 13, 2021 Jun 13, 2021

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Hi there,

 

Sorry for the delay in response. We would like to confirm if you've checked all the links here: https://assets.adobe.com/links and see if they are available on the published web.

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Jun 13, 2021 Jun 13, 2021

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I'm also having issues with XD crashing multiple times a day - often when I'm editing certain sections of the page. When I reopen the file, it does indeed think it's a new file.

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