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All my items moved on one screen in XD.

Community Beginner ,
Dec 10, 2019

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I was editing a vector when... the display has bugged and all my items moved on the screen I was editing.

Capture d’écran 2019-12-10 à 17.26.46.pngCapture d’écran 2019-12-10 à 17.27.13.pngCapture d’écran 2019-12-10 à 17.27.38.png

 

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Crash or freeze, Error

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All my items moved on one screen in XD.

Community Beginner ,
Dec 10, 2019

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I was editing a vector when... the display has bugged and all my items moved on the screen I was editing.

Capture d’écran 2019-12-10 à 17.26.46.pngCapture d’écran 2019-12-10 à 17.27.13.pngCapture d’écran 2019-12-10 à 17.27.38.png

 

<The Title was renamed by moderator>

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Crash or freeze, Error

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Dec 10, 2019 0
Adobe Employee ,
Dec 10, 2019

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Hi Lauriane,

 

We are sorry to hear you are having trouble and stuck in this odd situation while using Adobe XD. We would need few details to investigate about this-

 

  • What is the OS & XD version of your machine?
  • Did you try to log out XD & Creative Cloud app and log back in? & see if that helps.

 

We would also suggest copying everything into a new document and let us know if that helps. We will try our best to help.

 

Thanks,

Harshika

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Dec 10, 2019 0
Community Beginner ,
Dec 11, 2019

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Hi Harshika,
Thanks for answer.

- macOS Catalina 10.15.1
- XD 24.4.22

I downloaded my file from the creative cloud. The file has been compromised.
Is there a way to download an earlier version of a file that is saved on the creative cloud as on google drive ?

Or in which folder are adobe xd files stored before being sent to the cloud ? I hope to find a previous version with my time machine.

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Dec 11, 2019 0
Adobe Employee ,
Dec 11, 2019

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Thanks for sharing the additional information, Lauriane.  Please check out this post: https://community.adobe.com/t5/adobe-xd/revision-history-in-xd-helps-ensure-peace-of-mind-during-col... in order to move to the previous version. 

 

Let us know if that helps.

 

Thanks,

Harshika

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Dec 11, 2019 0
Community Beginner ,
Dec 11, 2019

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I was check out your post. I found another bug on adobe xd. I can not share a project with the right button. And the menu with the arrow does not open. (4054 error)Capture d’écran 2019-12-11 à 15.19.43.png

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Dec 11, 2019 0