All my XD prototypes links in Crative Cloud aren't showing up. An error message appears

Explorer ,
Dec 29, 2020 Dec 29, 2020

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All my XD prototypes links in Crative Cloud aren't showing up. An error message appears.


A message like that:
Error.
Try accessing the link again, or if the error persists, report it here.

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Cloud storage web assets

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correct answers 1 Correct Answer

Adobe Employee , Dec 29, 2020 Dec 29, 2020
Hi there,   Sorry to hear about the trouble. Please try the steps shared below: Sign out of XD and CC Desktop app.Close CoreSync and all Adobe related process from the Task Manager/Activity Monitor.Sign back in on CC Desktop app and launch XD from there and check again.   Let us know if that helps or if you need any further assistance.   Regards Rishabh

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Adobe Employee ,
Dec 29, 2020 Dec 29, 2020

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Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related process from the Task Manager/Activity Monitor.
  3. Sign back in on CC Desktop app and launch XD from there and check again.

 

Let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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