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All the XD cloud doc services are currently down

Community Beginner ,
May 20, 2020

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Getting the something went wrong error from my links. 

 

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The issue causing impact has been resolved and all impacted services are currently operating normally. Let us know if you continue to face issues.

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Community Beginner ,
May 20, 2020

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Updating XD Share link - error 44:63 

 

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New Here ,
May 20, 2020

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This is unbelievable. Entire workflow for the last 2 hours has halted because creative cloud is down.

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Adobe Employee ,
May 20, 2020

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Hi All,

 

We’re currently seeing issues with some of our services that run on AWS. Our teams are working urgently to get back online as soon as possible. Stay tuned here for updates: https://adobe.ly/2xSSmlE. Hope it will be fixed soon.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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Adobe Employee ,
May 20, 2020

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The issue causing impact has been resolved and all impacted services are currently operating normally. Let us know if you continue to face issues.

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New Here ,
May 20, 2020

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Hi, 
I am still experiencing issues with my sharing for development feature. 
Since last weekend, the file cannot be shared for development, it will just be stuck at 0%. 
The last time that i was able to share that file was early last week. 
Tried with offline version and wasn't able to share either. 

Please do advice on what to do with this. Really need to get this working as the client has been waiting for almost a week.

 

Thank you! 

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Preran LATEST
Adobe Employee ,
May 21, 2020

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If this isn't a recent issue, I suggest getting in touch with the tech support team http://adobe.ly/1PASjLX using this link.

 

You can also try the solutions mentioned in this article https://helpx.adobe.com/ca/xd/kb/cannot-use-share-feature.html

 

Some issues of this nature are because of components getting corrupt. If you are up to it,  you can remove components one by one to see if any of those is causing the issue.

 

Thanks,

Preran

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