Always crash when I edit some buttons and designs.

New Here ,
Dec 23, 2020

Copy link to clipboard

Copied

Still, I have to face this type of common issue. Why if still, I'm facing this. And I use the purchase version. This is not a good way.

Views

86

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Always crash when I edit some buttons and designs.

New Here ,
Dec 23, 2020

Copy link to clipboard

Copied

Still, I have to face this type of common issue. Why if still, I'm facing this. And I use the purchase version. This is not a good way.

Views

87

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 23, 2020 0
Adobe Employee ,
Dec 23, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is it crashing while working on a specific file or multiple files?
  3. Does it crash while performing a specific task or it's crashing randomly?
  4. If you have the latest version, please collect and share the system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 23, 2020 1