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An Artboard is missing after sharing for development in XD version(21.2.12.3)

Community Beginner ,
Jul 31, 2019

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Hello,

I have a doubt.

I created a project with 2 artboards and shared it with the developer. But after sharing we saw that one step was missing in the project, so I added one more artboard to the project and put it to share again. What happens is that this new artboard does not appear to the developer at all.

I already saved the doc with another name, changed the name of artboard and even generated a new sharing link, but nothing worked.

Could anyone tell me how it is possible to do this?

Thank you

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An Artboard is missing after sharing for development in XD version(21.2.12.3)

Community Beginner ,
Jul 31, 2019

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Hello,

I have a doubt.

I created a project with 2 artboards and shared it with the developer. But after sharing we saw that one step was missing in the project, so I added one more artboard to the project and put it to share again. What happens is that this new artboard does not appear to the developer at all.

I already saved the doc with another name, changed the name of artboard and even generated a new sharing link, but nothing worked.

Could anyone tell me how it is possible to do this?

Thank you

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Jul 31, 2019 0
Adobe Employee ,
Jul 31, 2019

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Hi Rodrigo,

Thank you for reaching out. This definitely isn't something we have seen before. I'd like to know a few more details like: -

  • Is it happening with a single file or all the files?
  • What is the OS and XD version you are using?

Could you please share the file with me over a private message so that I can investigate the issue at my end? In order to share the file,

upload the files to a shared location such as Creative Cloud, and share the URL with me over a private message.

Please send the URL of this forum post for reference. To send a private message, click my profile picture and use the Message button.

Let me know if you face any issues with this. I'd be happy to help.

Thanks,

Harshika

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Jul 31, 2019 0
Community Beginner ,
Jul 31, 2019

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Check to see if the artboard is linked to another in prototype

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Jul 31, 2019 1
Community Beginner ,
Jul 31, 2019

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I had two artboards made and had already generated the prototype. What I did later was duplicate one of the artboards and update the prototype link. This didn't work, so I tried to generate a new prototype link and it didn't work either.

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Jul 31, 2019 0
Adobe Employee ,
Aug 08, 2019

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Thank you for performing the troubleshooting steps at your end, Rodrigo. I have sent you a DM. Could you please check and respond so that we can investigate it further?

Thanks,

Harshika

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Aug 08, 2019 0