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Android wont show live preview

Enthusiast ,
Mar 21, 2018 Mar 21, 2018

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Live preview doesn't work, tried to replace my usb cable,restart my phone, reinstall and uninstall XD apps, but no effect.

####################

App Version: 6.0.0 (6592)

OS Version: 5.1.1

Device Model: Redmi 3

Manufacturer: Xiaomi

Available Memory: 623.711MB

Total Memory: 2.801GB

Free Disk Space: 34.613MB

Total Disk Space: 1.922GB

SDK Version: 22

App VersionCode: 6592

Thanks

DW

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correct answers 2 Correct answers

Enthusiast , Mar 25, 2018 Mar 25, 2018

sorry my mistake, I did not give permission for my XD apps

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Adobe Employee , Jan 18, 2022 Jan 18, 2022

Hi Andres Lopez5E1C,

 

We're so sorry to hear about the trouble. I am afraid, as of now, if your device is running Adobe XD on Windows 10, real-time preview through USB is not supported on Android. Instead, you can save the document as a cloud document and then preview it on the mobile app. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/help/preview-mobile.ug.html

 

Thanks,

Rasool

 

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Adobe Employee ,
Mar 23, 2018 Mar 23, 2018

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Hi deto_ws,

Are you on a Windows or Mac OS? The feature is not supported on Windows.

Thanks,

Preran

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Enthusiast ,
Mar 24, 2018 Mar 24, 2018

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Im using mac, I think a trouble come from adobe XD mobile android apps..but I dont have idea to report that bugs

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New Here ,
Jun 07, 2020 Jun 07, 2020

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hello is the current version of the xd app isn't showing xd file in my phone even I am connected through USB.

Phone - redmi note 5

miui global - 11.0.2

company - Xiaomi

OS - Windows 10 Pro 1909

 

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New Here ,
Jun 07, 2020 Jun 07, 2020

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I did try uninstalling and installing again, changed the option to file transfer as well but nothing has happened

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New Here ,
Jan 18, 2022 Jan 18, 2022

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Same model and trying to use it on Windows 10, isnt working either. Tried giving all permisions, tried enabling debugging mode, still not working.

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Hi Andres Lopez5E1C,

 

We're so sorry to hear about the trouble. I am afraid, as of now, if your device is running Adobe XD on Windows 10, real-time preview through USB is not supported on Android. Instead, you can save the document as a cloud document and then preview it on the mobile app. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/help/preview-mobile.ug.html

 

Thanks,

Rasool

 

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Enthusiast ,
Mar 25, 2018 Mar 25, 2018

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sorry my mistake, I did not give permission for my XD apps

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