Anima plugin in XD will not preview in the browser

[Clara5EFB]

I have been using the Anima app plugin with XD for a while now without issues. However, just a few days ago, when I click 'Preview in browser' I get stuck with the Loading animation forever and then I have to exit out of XD. 

Just to clear other possibilities, I did whitelist animapp.com with my company's IT team and my plug-in and XD are up to date.

[HARSHIKA_VERMA · Accepted solution]

Hi Clara, 

Thank you for reaching out. I would request you to please post your question on our plugin developer platform where you can get the maximum help: https://forums.creativeclouddeveloper.com/

Or you can also reach out to the plugin support team using this link: https://support.animaapp.com/en/collections/1597085-faq and see if that helps.

Thanks,

Harshika