Anima plugin in XD will not preview in the browser

New Here ,
Apr 14, 2021 Apr 14, 2021

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I have been using the Anima app plugin with XD for a while now without issues. However, just a few days ago, when I click 'Preview in browser' I get stuck with the Loading animation forever and then I have to exit out of XD. 

Just to clear other possibilities, I did whitelist animapp.com with my company's IT team and my plug-in and XD are up to date.

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Plug-ins, Prototyping

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Adobe Employee , Apr 14, 2021 Apr 14, 2021
Hi Clara,    Thank you for reaching out. I would request you to please post your question on our plugin developer platform where you can get the maximum help: https://forums.creativeclouddeveloper.com/   Or you can also reach out to the plugin support team using this link: https://support.animaapp.com/en/collections/1597085-faq and see if that helps.   Thanks, Harshika

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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Hi Clara, 

 

Thank you for reaching out. I would request you to please post your question on our plugin developer platform where you can get the maximum help: https://forums.creativeclouddeveloper.com/

 

Or you can also reach out to the plugin support team using this link: https://support.animaapp.com/en/collections/1597085-faq and see if that helps.

 

Thanks,

Harshika

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