ANYONE CAN HELP ME? I CAN'T CONNECT TO ADOBE CLOUD

[Kanakura]

I had installed Adobe XD from the adobe website, and connect it to adobe cloud. but now I can't connect to adobe cloud so I can't create a new adobe xd project, like this. although I already restart my laptop and the creative cloud service

[Peru Bob]

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the XD forum so that proper help can be offered.