ANYONE CAN HELP ME?? I CANT CONNECT TO ADOBE CLOUD

[Kanakura]

I had installed Adobe XD from the adobe website, and connect it to adobe cloud. but now I can't connect to adobe cloud so I can't create a new adobe xd project, like this. although I already restart my laptop and the creative cloud service

[italosan]

Hi, have you checked if there are any updates available for the Creative Cloud app? Also, try uninstalling Adobe XD and installing it directly from the Creative Cloud app.

[Atul_Saini · Accepted solution]

Hi Kanakura, in addition to what Italosan mentioned please try the steps mentioned here (https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html) and let us know if that helps. 

Thanks,

Atul_Saini