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Aobe XD crashes/locks up when changing from dissolve...

Community Beginner ,
Apr 08, 2019

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Ok, so I need to work on a project so I can get paid. When I try to change the animation from dissolve, XD locks up on the popup screen. I can change everything BUT the animation type. If I press "Dissolve", bam, locks up. So not going to be very productive today and lose money.

I tried reinstalling but still locks up. Anyone seen this issue?

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Aobe XD crashes/locks up when changing from dissolve...

Community Beginner ,
Apr 08, 2019

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Ok, so I need to work on a project so I can get paid. When I try to change the animation from dissolve, XD locks up on the popup screen. I can change everything BUT the animation type. If I press "Dissolve", bam, locks up. So not going to be very productive today and lose money.

I tried reinstalling but still locks up. Anyone seen this issue?

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Adobe Employee ,
Apr 08, 2019

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Hi Kevin, sorry that you have encountered this unexpected behavior where XD is freezing while switching the animation. Could you please confirm the OS version which you are using at the moment along with the version of Adobe XD?

Thanks,

Atul_Saini

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Community Beginner ,
Apr 08, 2019

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WIndows 10 Home v1809

Adobe XD: Newest version, just reinstalled it

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Adobe Employee ,
Apr 09, 2019

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Hi Kevin, this looks similar to this request here: - Keyboard shortcuts stops working after 5-10 minutes of working in a file (Adobe XD 17 update) – Adob...  Could you please try the steps mentioned by Nina on this link and let us know if this works for you? If yes, I would request you to upvote this request and share your comments as well.

Thanks,

Atul_Saini

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ThePit_ LATEST
Community Beginner ,
Oct 04, 2019

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No, this has nothing to do with this bug. The menu is still causing XD to crash!

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