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Arrow keys for width/height input is not working properly for components in XD

Community Beginner ,
Nov 05, 2019

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Lots of times i find myself using the width input, using the keyboard arrows, to fine-tune the, well, width of the object. I click on the input, then i use the keyboard arrows, 1, 2, 3 times or more until i reach the desired width.

 

After updating to 24.0.22.19, this changed only for the width input (the height input is working properly), apparently. I click on the input, hit the arrow 1 time, and immediately the input deselects and the 2nd keystroke won't change the input (as a collateral, it just makes my object move instead).

 

Hope it's an easy fix... Good work!

Hi there,

 

Here is what I'd request you to try, press Cmd + up/down arrow key for heigh and Cmd + right/left arrow key for width on Mac and Alt + up/down arrow key for heigh and Alt+ right/left arrow key for width arrow key on Windows and share the results. 

 

Thanks,

Atul_Saini

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Arrow keys for width/height input is not working properly for components in XD

Community Beginner ,
Nov 05, 2019

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Lots of times i find myself using the width input, using the keyboard arrows, to fine-tune the, well, width of the object. I click on the input, then i use the keyboard arrows, 1, 2, 3 times or more until i reach the desired width.

 

After updating to 24.0.22.19, this changed only for the width input (the height input is working properly), apparently. I click on the input, hit the arrow 1 time, and immediately the input deselects and the 2nd keystroke won't change the input (as a collateral, it just makes my object move instead).

 

Hope it's an easy fix... Good work!

Hi there,

 

Here is what I'd request you to try, press Cmd + up/down arrow key for heigh and Cmd + right/left arrow key for width on Mac and Alt + up/down arrow key for heigh and Alt+ right/left arrow key for width arrow key on Windows and share the results. 

 

Thanks,

Atul_Saini

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Nov 05, 2019 1
Adobe Employee ,
Nov 05, 2019

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Hi Uxsquad,

 

Sorry that you're unable to adjust width of the object using arrow keys. Would you mind confirming if lock aspect is unlocked when you are trying to adjust the width. 

 

I would request you to create a video or GIF to explain this situation better along with OS version which you are using. I tried to change width using arrow key and it is working fine here at my end. 

 

Thanks,

Atul_Saini

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Nov 05, 2019 1
Explorer ,
Nov 05, 2019

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I have the same issue since the update. I tapped the arrow key once and it deselects the width input.

 

Gif:

xd-problem-3.gif

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Nov 05, 2019 0
Community Beginner ,
Nov 05, 2019

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Yep, it's exactly like this. It gets out of focus when i hit the arrow keys. I can type a number easily, though, even if composed of multiple keytrokes.

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Nov 05, 2019 0
Adobe Employee ,
Nov 05, 2019

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Thanks for sharing the GIF alexf01, it was helpful. Could you please confirm if it happening with components boundry box or with all the individual objects as well? 

 

Thanks,

Atul_Saini

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Nov 05, 2019 1
Explorer ,
Nov 05, 2019

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It just seems to be components.

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Nov 05, 2019 1
Community Beginner ,
Nov 05, 2019

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Components too, on this side

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Nov 05, 2019 0
Adobe Employee ,
Nov 05, 2019

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Hi Alex and Uxsquad,

 

We are sorry to hear that you are facing trouble with XD. In order to proceed further, we will need to investigate the log files from your machine. Please generate log files using the information provided in this document <https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html> After the files have been generated, upload the files to a shared location such as Creative Cloud, and share the URL with me over a private message.
Please send the URL of this forum post for reference.

 

Let us know if you face any issues with this. We will let you know if we need any further information.

 

Thanks,

Harshika

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Nov 05, 2019 0
Explorer ,
Nov 05, 2019

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Thanks Harshika, log files sent.

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Nov 05, 2019 0
Adobe Employee ,
Nov 05, 2019

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Hi there,

 

Here is what I'd request you to try, press Cmd + up/down arrow key for heigh and Cmd + right/left arrow key for width on Mac and Alt + up/down arrow key for heigh and Alt+ right/left arrow key for width arrow key on Windows and share the results. 

 

Thanks,

Atul_Saini

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Nov 05, 2019 0
Explorer ,
Nov 05, 2019

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Alt-left/right up/down works for me! Amazing. Thank you!

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Nov 05, 2019 2
New Here ,
Nov 08, 2019

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Having the same issues - cmd + up/down arrow key doesn't work for me on a mac.

 

As soon as i try to use keyboard to adjust w or h in props editor input fields the w or h input field that was selected looses focus (having changed once). So that the element starts being repositioned on the canvas (up or down) with subsequent key presses.

 

The focus should stay in the w / h input selected so the dimension can be increased / decreased incrementally.

 

Same bug when stepping in units of 1 or 10 (shift + up/down).

 

Please please please fix as this is one of the most annoying bugs i've encountered.

 

Thanks

 

Liam

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Nov 08, 2019 0
New Here ,
Nov 05, 2019

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Adobe XD バージョン24.0.22.19にアップデートしました。

件名の通り、コンポーネントが配置されているアートボードのサイズを、キーボードの上下で変更としようとすると、1回目のキーボードタッチはOKなのですが、すぐにカーソルが隣のXYのフィールドに移動してしまい、アートボードのサイズが変わらず、位置がズレます。

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Nov 05, 2019 0
Adobe Employee ,
Nov 06, 2019

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Hi GNKDAYO, 

 

Please try the steps mentioned here: - https://community.adobe.com/t5/Adobe-XD/Arrow-keys-for-width-height-input-is-not-working-properly-fo... and join the discussion in case you need further assistance. 

 

Thanks,

Atul_Saini

 

Thread merged. 

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Nov 06, 2019 0