Artboard sen as pasteboard in xd, cannot export

New Here ,
Aug 31, 2020 Aug 31, 2020

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Hello all, hope you can help me with this. I was sent an xd file and want to export it into html. I tried doing it with the file/export menu and also through a plugin (web export). I am unable to get the export done, and get an error message 'no artboard found. you cannot export a pasteboard.' Does anyone have a way around this? I am a complete beginner in xd so would much appreciate any help. Thanks!

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How to, Import and export

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Adobe Employee , Aug 31, 2020 Aug 31, 2020
Hi Barbara, Sorry to hear about the trouble. Please ensure that you have the latest version of XD and the Web export plugin and try re-intsalling the plugin if it's already up to date. If it still doesn't work, I'd request you to contact Web Export plugin support, as it seems more of a plugin issue. To contact them, please right-click on Web export plugin and then support. Let us know if you need any further help with XD, we'll try our best to help you with it. Regards Rishabh

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Adobe Employee ,
Aug 31, 2020 Aug 31, 2020

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Hi Barbara,

 

Sorry to hear about the trouble. Please ensure that you have the latest version of XD and the Web export plugin and try re-intsalling the plugin if it's already up to date. If it still doesn't work, I'd request you to contact Web Export plugin support, as it seems more of a plugin issue. To contact them, please right-click on Web export plugin and then support.

 

Let us know if you need any further help with XD, we'll try our best to help you with it.

 

Regards

Rishabh

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