Artboard smaller when opening illustrator file in Adobe XD

Jan 13, 2021

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Is anyone else experiencing the same issue? It's pretty standard work for me to open my illustrator file in Adobe XD. It usually opens without a hitch, but this time it's not opening with the right size artboard. I have to manually copy each content from each artboard from illustrator then paste it into Adobe XD. I can tell you this is such a hassle, especially because it's also pasting as a smaller size. My 1920x1080 px screens are coming as 192 x 108 px in Adobe XD. This is totally ridiculous. I just updated all my Adobe programs to the latest patch. It still didn't solve the problem. 

 

Please help me. 

TOPICS
Data loss, Import and export, Product performance, Prototyping

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Artboard smaller when opening illustrator file in Adobe XD

Jan 13, 2021

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Is anyone else experiencing the same issue? It's pretty standard work for me to open my illustrator file in Adobe XD. It usually opens without a hitch, but this time it's not opening with the right size artboard. I have to manually copy each content from each artboard from illustrator then paste it into Adobe XD. I can tell you this is such a hassle, especially because it's also pasting as a smaller size. My 1920x1080 px screens are coming as 192 x 108 px in Adobe XD. This is totally ridiculous. I just updated all my Adobe programs to the latest patch. It still didn't solve the problem. 

 

Please help me. 

TOPICS
Data loss, Import and export, Product performance, Prototyping

Views

90

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 13, 2021 0
Adobe Employee ,
Jan 13, 2021

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Hi there,

 

Sorry to hear about the trouble. We'll need to test this on our end, so could you please share a small video of the workflow and what exactly is happening? We'll also need the version of XD and OS. We'll try our best to help you with it.

 

Regards

Rishabh

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