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artboards not visible

New Here ,
Oct 26, 2019 Oct 26, 2019

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in xd when i start a new design or when i open a xd file the artboards are not visible to me and i can not do any thing .

i can not draw my own artboard or use any component cause there is no visible artboardScreenshot (11).png

 

[Moved from generic Start/Help forum to the specific Program forum... Mod]
[To find a forum for your program please start at https://community.adobe.com/]

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Community Expert ,
Oct 27, 2019 Oct 27, 2019

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Can you share any saved xd new file? 

Did you try to re-install Adobe Xd? 

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New Here ,
Sep 29, 2020 Sep 29, 2020

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I have the same problem and I reinstall adobe xd but this problem not fix 

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