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ASSET SHARING BUG: Copies of components are not downloadable on Share Link when marked for doanload

New Here ,
Sep 08, 2020

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Hi all.
I am experiencing a bug where I'd make a new instance of a component (just a colour change) and then I just drag a copy of that instance to the side so the 2 instances are next to each other. That copy is auto-checked as a Downloadable Asset.

 

All that said, when you check the newly updated link, the new instance does not appear as downloadable on the Assets list and clicking on it doesn't show a Download option.

 

THIS IS MY CURRENT SOLUTION:

In the doc, I just ungroup that instance and then regroup all it's elements again. Then Mark it for download and update the Share Link again. That fixes it.

 

BUT that said, just because there is this workaround doesn't mean the issue is fixed. Even if I uncheck the downloadable asset option on the new instance and then check it again, it still won't appear as such on the updated link. So clearly there is an issue here of XD not reconciling the new asset as downloadable.

Hi there,

 

I have got an update from the team that the bug is already logged for this issue and they are investigating on it. You will definitely see improvements in the future releases of XD.

 

Hope it helps.

 

Thanks,

Harshika

TOPICS
Import and export, Known Issue, Product performance, Share or publish

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ASSET SHARING BUG: Copies of components are not downloadable on Share Link when marked for doanload

New Here ,
Sep 08, 2020

Copy link to clipboard

Copied

Hi all.
I am experiencing a bug where I'd make a new instance of a component (just a colour change) and then I just drag a copy of that instance to the side so the 2 instances are next to each other. That copy is auto-checked as a Downloadable Asset.

 

All that said, when you check the newly updated link, the new instance does not appear as downloadable on the Assets list and clicking on it doesn't show a Download option.

 

THIS IS MY CURRENT SOLUTION:

In the doc, I just ungroup that instance and then regroup all it's elements again. Then Mark it for download and update the Share Link again. That fixes it.

 

BUT that said, just because there is this workaround doesn't mean the issue is fixed. Even if I uncheck the downloadable asset option on the new instance and then check it again, it still won't appear as such on the updated link. So clearly there is an issue here of XD not reconciling the new asset as downloadable.

Hi there,

 

I have got an update from the team that the bug is already logged for this issue and they are investigating on it. You will definitely see improvements in the future releases of XD.

 

Hope it helps.

 

Thanks,

Harshika

TOPICS
Import and export, Known Issue, Product performance, Share or publish

Views

30

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Sep 08, 2020 0
Adobe Employee ,
Sep 08, 2020

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Hi there,

 

Thank you for reaching out and using Adobe XD. 

 

Sorry to hear you're having trouble with XD and thanks for sharing the workaround also. We would like to know few more details so that we can investigate the issue-

 

  • Is it happening with all the files and with every components or with some specific ones?
  • What is the OS and XD version of your machine?
  • Is it possible for you to record a video and share with us?

 

We will try our best to help.

 

Thanks,

Harshika

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Sep 08, 2020 0
Adobe Employee ,
Sep 14, 2020

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Hi there,

 

I have got an update from the team that the bug is already logged for this issue and they are investigating on it. You will definitely see improvements in the future releases of XD.

 

Hope it helps.

 

Thanks,

Harshika

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Sep 14, 2020 0