Assets disappeared from windowsUI kit while scrolling in XD.

[JamesDandy-241]

I'm not sure why but the asset list in Adobe XD keeps disappearing assets in the list. Just opening the WindowsUI.xd file (which is available on the Microsoft website) and scrolling up/down initially I can see everything but it seems that if I click away from the WindowsUI document screen to any other application on my desktop and switch back, then most of the assets in the list disappear. 

Although this is demonstrated in the attached video by opening up a new XD document it happens even if I switch to another application and switch back. I've done this multiple times, and in my case, it's repeatable every time. 

Is this a known issue or is there something I can do to prevent this?

<The Title was renamed by moderator>

[italosan]

Hi, which version of Adobe Xd are you using? Could you list the features of your pc?

[JamesDandy-241]

XD version is 29.2.32.3, CC Sync 4.3.45.2

The PC is a Dell XPS

Processor is I7, multi-core, Hyper-threaded

Windows 10 Pro 64-bit

32gb memory

300gb free drive space

[HARSHIKA_VERMA]

Hi James,

We are sorry to hear you are having trouble using assets from windows UI in XD. We have the latest version of XD available 29.3. We would request you please update and let us know if that helps.

Thanks,

Harshika

[JamesDandy-241]

After update the version is 29.3.32.3/4.3.45.2

The problem still exists. I will uninstall and try once again.

[JamesDandy-241]

Still a problem...clean installation, removed Adobe XD & CC/rebooted, then installed Adobe XD/rebooted and still the same issue.

[JamesDandy-241]

Just FYI, the problem occurs with other UI kits, not just the Windows UI kit. I show it occurring with the Material Design kit as well. I would, test others but these are the two that I'm in need of. 

One additional bit of info, I don't actually need to select antother app for the problem to occur. If I use the menu within XD, I lose visibility to most of the assets and even those I can see are unavailable to copy or drag onto the artboard.