Audio files do not copy to new document

New Here ,
Feb 07, 2021 Feb 07, 2021

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When I either copy and paste from one document to another in Prototype mode, or save an existing file under a new name, audio files that I had uploaded disappear and have to be re-uploaded to the document. I'm using Windows.

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Import and export, Missing feature, Product performance

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Adobe Employee , Feb 07, 2021 Feb 07, 2021
Hi there, Thankyou for reporting. Whereas copy+paste audio prototype functionality is purposely designed. You can't copy-paste the audio prototype to other document. But you can make a component with audio prototype and publish that document, so you can use that assets anywhere from library.  I hope it will be helpful . Please let us know for any confusion. While saving existing files with audios in it , works fine from our end. Would you tell us, which version of Xd you are using ? What aud...

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Adobe Employee ,
Feb 07, 2021 Feb 07, 2021

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Hi there,

 

Thankyou for reporting.

Whereas copy+paste audio prototype functionality is purposely designed. You can't copy-paste the audio prototype to other document. But you can make a component with audio prototype and publish that document, so you can use that assets anywhere from library. 

I hope it will be helpful . Please let us know for any confusion.

 

While saving existing files with audios in it , works fine from our end.

Would you tell us, which version of Xd you are using ?

What audio formats are ?

Window Os version ?

 

 

Regards,

Anita Subedi

 

 

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New Here ,
Feb 08, 2021 Feb 08, 2021

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Hi, 

Thanks for your reply. I will try publishing the audio component to my CC library and using it from there. I would prefer to copy and paste everything as I'm working on a large group document where we are each working on separate parts and then combining them., but I can try using the library method.

 

Saving as a file with a new name is working for me now, the audio is still there! Perhaps I made a mistake the last time.

 

Thanks 

 

 

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Adobe Employee ,
Feb 08, 2021 Feb 08, 2021

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Hi,

For that you can go and put your idea here Feature request and get upvoted. 

 

Best Regards,

Anita Subedi

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