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Audio playback problem while previewing on iphone

New Here ,
Sep 28, 2020

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Hello I made a soundboard for a school project and the sounds work great on my pc, but when I preview on my iPhone it does not play any sound when pressed

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Missing feature

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Audio playback problem while previewing on iphone

New Here ,
Sep 28, 2020

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Hello I made a soundboard for a school project and the sounds work great on my pc, but when I preview on my iPhone it does not play any sound when pressed

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Missing feature

Views

71

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 28, 2020 0
Adobe Employee ,
Sep 28, 2020

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Hi Mathias,

 

Sorry to hear you're having issues with audio playback on Iphone. Would you mind checking this article: https://helpx.adobe.com/in/xd/kb/known-issues.html#mac-only  under "97262 - (Safari only) Audio playback action in Prototype mode is not functioning due to console errors" and try the workaround solution mentioned?

 

Let us know if that helps.

 

Thanks,

Harshika

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Sep 28, 2020 0
New Here ,
Sep 28, 2020

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I specified PC as in not a mac, sorry if this wasn't clear enough!

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Sep 28, 2020 0
Adobe Employee ,
Sep 29, 2020

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Oh sorry about that. Is it possible for you to share the file with me over a private message so that I can investigate at my end? Please upload the file to a shared location such as Creative Cloud, Dropbox and share the URL with me over a PM.

 

I will try my best to help.

 

Thanks,

Harshika

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