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Auto Animate works perfectly fine on desktop preview but gets messed up on live preview on phone

New Here ,
Apr 18, 2019

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Hello! I am prototyping an app for my senior university project and I am running into some issues with XD autoanimate.

I am making a sliding scale for a user to pick their price range, so I made a few art boards with linked groups to create a slider with moving numbers.

When I test it in the preview window on my computer, everything works perfectly. However, when I plug my phone in to use live preview or try to use the cloud file, the animation gets really messed up. The slider works but the numbers land outside the mask I made even though they are aligned correctly on my file. This also has been happening to a few other artboards where a shape on an artboard shows up in the wrong spot on my phone and those layers are not even animated, just a plain artboard. I have attached a picture of my problems. Any help is greatly appreciated as this is due really soon and I plan to have an interactive phone prototype on display for my exhibit!

Thank you!

IMG_8627.JPGIMG_8628.JPG

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Auto Animate works perfectly fine on desktop preview but gets messed up on live preview on phone

New Here ,
Apr 18, 2019

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Hello! I am prototyping an app for my senior university project and I am running into some issues with XD autoanimate.

I am making a sliding scale for a user to pick their price range, so I made a few art boards with linked groups to create a slider with moving numbers.

When I test it in the preview window on my computer, everything works perfectly. However, when I plug my phone in to use live preview or try to use the cloud file, the animation gets really messed up. The slider works but the numbers land outside the mask I made even though they are aligned correctly on my file. This also has been happening to a few other artboards where a shape on an artboard shows up in the wrong spot on my phone and those layers are not even animated, just a plain artboard. I have attached a picture of my problems. Any help is greatly appreciated as this is due really soon and I plan to have an interactive phone prototype on display for my exhibit!

Thank you!

IMG_8627.JPGIMG_8628.JPG

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Apr 18, 2019 0
Adobe Community Professional ,
Apr 19, 2019

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Hi, what happened to you is really very strange. Have you updated Adobe XD on your computer and smartphone?

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Apr 19, 2019 0
New Here ,
Apr 19, 2019

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Everything is the most updated version both on my computer and my phone.

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Apr 19, 2019 0
Adobe Community Professional ,
Apr 20, 2019

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At this point, I think it's some kind of bug.

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Apr 20, 2019 1
New Here ,
Apr 20, 2019

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What do you recommend I do to fix it, if anything?

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Apr 20, 2019 0
New Here ,
Sep 19, 2020

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I've found a similar issue with it nothing appearing in the prototype link - what was the solution?

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Sep 19, 2020 0