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Hi Mendim,
Can you please update to XD 31 and confirm if this is still crashing?
I was able to reproduce the issue in XD 30 but is not reproducing anymore with XD 31.
Thank you,
Corina Murgila
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Hi Mendim,
Sorry to hear about the trouble. We will need to test this on our end so could you please share a few more details like:
Note: While sending a DM, please add this discussion link in the subject.
Regards
Rishabh
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Hello Rishabh
Apologies for the late reply, forum notification went to promotions on G-Mail...
1. I'm running the latest version of XD 30.2.12, the latest version of XD Preview on iPhone (iOS 13 + iOS 14 Public Beta) and Mac OS Catalina (10.15.5)
2. It happens in multiple files, everytime I hide the Scroll Group in the Layers tab and try to Auto Animate it.
3. Unfortunately i couldn't find a way to make a public invitation link, I saved the document in my local files though and uploaded into my Dropbox. Hope that helps. (Download Here)
If you need more details, please let me know.
Mendim
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Sorry for the delay in response Mendim. I can reproduce this on Windows 10 as well. I'd need the system logs so that I can escalate this further. Please reproduce this issue once and after XD crashes please collect system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
You can send the logs similarly in the DM.
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Hi Mendim,
Can you please update to XD 31 and confirm if this is still crashing?
I was able to reproduce the issue in XD 30 but is not reproducing anymore with XD 31.
Thank you,
Corina Murgila
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Yep, it looks like they fixed this in yesterday's update (macOS & iOS)
Thank you for letting me know,
Mendim