Auto Height text not positioned correct on Live Preview

New Here ,
Nov 23, 2020 Nov 23, 2020

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Similar to this issue, I'm having problems with the representation of Auto Height text when using Live Preview.  I've verified the issue is with Auto Height as all other text formats are displaying correctly.  Not seeing this on the Web Preview, only on Live Preview.

 

Software and devices:

Mac (10.15.7)

Adobe XD (35.1.12.5)

Creative Cloud (4.3.63.1)

 

Previewing design on:

Samsung Galaxy S8+ (Android 9)

Adobe XD (35.0.0 (37048))

 

See attached screenshots of XD software, web preview and live preview.

 

Thanks,

Scott 

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Prototyping, Share or publish

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Adobe Employee ,
Nov 23, 2020 Nov 23, 2020

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Hi there,

 

Sorry to hear about the trouble. Will it be possible for you to share a sample link? Could you please also confirm if this is happening only with Samsung Galaxy S8 or with other mobile devices as well?

 

Regards

Rishabh

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New Here ,
Nov 24, 2020 Nov 24, 2020

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Hi Rishabh,

 

Seems to be an issue with Android devices (tried it on a Xiaomi Mi 8).  Working OK on an iPhone 7 Plus, cant seem to get device preview working on iPad Mini 4.

 

Here's a link to a screen with the issue: https://xd.adobe.com/view/06ab7692-2633-421d-8c9b-2a7dd267340f-53f8/

 

Thanks,

Scott 

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Adobe Employee ,
Nov 24, 2020 Nov 24, 2020

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Thanks for confirming, Scott. Could you please re-install the XD app on the mobile device and then check again? If that doesn't help, please try re-installing XD app on the computer as well.

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New Here ,
Dec 01, 2020 Dec 01, 2020

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Reinstalled XD on both the phone and the mac and the issue is still occurring.

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