Highlighted

Backwards compatibility for files is a must have feature for XD

New Here ,
Nov 19, 2020

Copy link to clipboard

Copied

So some of my team have upgraded to the latest version of XD. I now can't open any of the files on my Mac as it can't upgrade to a newer OS. I don't see why I should have to buy a new Mac when the one i've got is working perfectly well. This is a very blinkered approach by Adobe.  

 

 

Hi there,

 

Sorry to hear about the trouble. Could you please confirm the version of XD and macOS as I am not sure if you are unable to upgrade to the latest version of XD because of the older OS version or if there are any technical issues? In case if you just want to have an option to open a file created in a newer version on an older version of XD, I am afraid, we don't have an option for that. The reason for not having this option has been shared by the engineering team here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/37707118-document-forward-compatibility

 

Let us know if there is anything else you need help with.

 

Regards

Rishabh

Views

177

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Backwards compatibility for files is a must have feature for XD

New Here ,
Nov 19, 2020

Copy link to clipboard

Copied

So some of my team have upgraded to the latest version of XD. I now can't open any of the files on my Mac as it can't upgrade to a newer OS. I don't see why I should have to buy a new Mac when the one i've got is working perfectly well. This is a very blinkered approach by Adobe.  

 

 

Hi there,

 

Sorry to hear about the trouble. Could you please confirm the version of XD and macOS as I am not sure if you are unable to upgrade to the latest version of XD because of the older OS version or if there are any technical issues? In case if you just want to have an option to open a file created in a newer version on an older version of XD, I am afraid, we don't have an option for that. The reason for not having this option has been shared by the engineering team here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/37707118-document-forward-compatibility

 

Let us know if there is anything else you need help with.

 

Regards

Rishabh

Views

178

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 19, 2020 0
Adobe Employee ,
Nov 19, 2020

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about the trouble. Could you please confirm the version of XD and macOS as I am not sure if you are unable to upgrade to the latest version of XD because of the older OS version or if there are any technical issues? In case if you just want to have an option to open a file created in a newer version on an older version of XD, I am afraid, we don't have an option for that. The reason for not having this option has been shared by the engineering team here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/37707118-document-...

 

Let us know if there is anything else you need help with.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 19, 2020 0
New Here ,
Nov 19, 2020

Copy link to clipboard

Copied

XD 33.1.12

Mac OS 10.13.6.

I'm on a Mid 2011 iMac 27in with upgraded SSD 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 19, 2020 0
New Here ,
Nov 19, 2020

Copy link to clipboard

Copied

Read the response on the link - not really an explanation. You can do it with Illustrator and Photoshop and indesign. 

We'll have to stop using XD as I don't intend upgrading £1000s of Macs just so we can use one programme. Can the other users in the team go back to the earlier version of the App?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 19, 2020 0
New Here ,
Dec 02, 2020

Copy link to clipboard

Copied

This is incredibly short sighted given the current situation where we have team members working form home on Macs that cant nessecarily upgrade to the latest OS. We'll be moving back to Sketch where we can all access the files. You shouls at least give users the option to open 'newer' files with a warning of possible feature loss in teh same way you do with Illustrator.  It's commercial suiciude what you're doing.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 02, 2020 0