Blurry image when viewing published prototype in the browser (still not resolved)

[#1]

Stop marking my question as Answered. The issue has not been fixed and I have no ETA on the fix.

All my prototypes look blurry when viewing them in the browser. They only look fine when I go full screen mode. Please fix it asap as it blocks my daily activities.

See example below:

[#2]

Stop marking my question as Answered. The issue has not been fixed and I have no ETA on the fix.

All my prototypes look blurry when viewing them in the browser. They only look fine when I go full screen mode. Please fix it asap as it blocks my daily activities.

See example below:

[#3]

Hi there,

Would it be possible for you to share your files with us for testing? You can upload them to a shared location such as CC or dropbox and share the URL with me over a private message. To send a private message, click my picture and use the message button.

We will do our best to help.

Thanks,

Preran

[#4]

Hi there, I have been working on this case on Preran's behalf. I would like to inform you that the image looks fine when published on the browser.

I have tested it on both Windows and Mac OS. Could you please share the version of your and the browser that using?

Thanks,

Atul_Saini

[#5]

Hi, thanks. I am not sure what's going on, but I am having this issue in both IE and Chrome browsers:

This is what it looks like when I open it in either browser (look how blurry everything is, basically unreadable):

[#6]

btw, I think I noticed this happening after you updated the layout Adobe Creative Cloud

[#7]

Thank you for the information. I am not sure as to what could be causing this issue. Let me check if the team has heard of this issue. I couldn't find anything in Uservoice as well Adobe XD Feedback : Feature Requests & Bugs

Feel free to file a bug in UserVoice, and I will have the team look at it.

jayh: If you can share your prototype link here or over a private message, we can test it for you. To send me a private message, click my picture and use the Message button.

Thanks,

Preran

[#8]

I published your file, and I don't see any issue with the published output being blurred in the browser in a non-full screen mode.

Is there anything I should be doing to reproduce your issue? I am viewing the published file on Safari (Mac OS). My colleague tried viewing it on Chrome (Windows) and he could not see any blurriness either.

Thanks,

Preran

[#9]

I have exactly the same issue, this is happend since the last update. Very blurry on chrome, firefox etc in any other size other than full screen.

[#10]

Did you find a work around by the chance?

[#11]

I opened the file that Jay shared on my computer and it looks perfectly fine on Chrome (Mac OS). I have no idea as to what's going on.

I would like you to use the UserVoice link that I shared with you to report. I can have the team take a look.

Thanks,

Preran

[#12]

Please investigate as this prevents me from doing my day to day activities. Thank you

[#13]

Hi there, thanks for your  using Adobe XD and sharing feedback. I would request you to vote for this bug: - Second monitor blurry prototype – Adobe XD Feedback : Feature Requests & Bugs and share more information in comments.

Thanks,

Atul_Saini

[#14]

I have found out this might have to do with a second monitor setup.

The prototype on my main macbook screen is perfectly sharp, but when I drag or open this same prototype on the second monitor, it all becomes very blurry and bad.

I will post a bug for this to be investigated.

[#15]

I have the same issue with blurry prototypes, I'm on a mac seems to be random...some layouts it happens then not on others. Also doesn't seem to matter what browser I use.

The prototypes are so buggy in XD, I refuse to send links to clients...end up sending JPGS — which defeats the purpose of this app! Crazy frustrating.

[#16]

Are the images or the vectors pixel snapped?

[#17]

Yes, as in "Align to Pixel Grid".

BTW:

My dark bg layout is previewing much worse than the lighter layout....

i.e. white text, or icons are blurry on top of a photo or solid black background.

[#18]

Sorry for all the questions, but it’s going to help us narrow down what’s going on. Are any of these blurry object fractionally sized?

-Elaine

[#19]

Questions are good, I want to use XD...it's quick for layout, just have to get the prototypes working!

Everything on the layout is blurry, the text, shapes, photos so not limited to anything sized.

[#20]

I am experiencing the same issue.