Brand new computer - XD is not compatible

[pochat]

Hi All,

I got a new computer and I can't seem to install adobe XD,  it says I need Windows Creator update.

I have read all forums regarding this issue and I believe my new computer meets the system requirements.

I have also changed the date to m/d/yyyy per other forums suggestion.

Any help please?

See screenshot:

https://ibb.co/c4CZjx

https://ibb.co/cB9Ejx

[Dan Rodney · Accepted solution]

I think you need to run Windows update to get that Creators Update. I could be wrong, but based on your build number I "think" you're not running the latest version of Windows 10. Run Windows Update to be sure. Keep running Windows Update until all updates have been installed.

[pochat]

Hi Dan,

Thanks for taking the time to offer some help!

I am running the latest update,  it's taking a while!  As soon as I have it I'll check XD again.

[Preran]

Thank you. Keep us posted.

[CK0707]

My Windows 10, 64 bits version 21H1 build 19043.1083 still XD Desktop App is not compatible.