BUG Prototype visualization at 100% zoom

New Here ,
Jul 08, 2020 Jul 08, 2020

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Strange bug happening since a couple of weeks.

The rectangle material is simple full white with shadow

visualization bugvisualization bug

This is happening on Chrome, Edge and Firefox (latest versions) on many elements of many artboards at 100% zoom and some time at 50% too

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Adobe Employee ,
Jul 10, 2020 Jul 10, 2020

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Hi there,

 

Sorry to hear about the trouble, we'll try our best to help you with it. Will it be possible for you to share the version of XD and the Operating system along with the Prototype link so that we can test this on our end? 

 

Regards

Rishabh

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Contributor ,
Jan 10, 2021 Jan 10, 2021

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New Here ,
Jan 08, 2021 Jan 08, 2021

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I am having the same issue and don't know how to fix it.

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Adobe Employee ,
Jan 26, 2021 Jan 26, 2021

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Hi there,

 

I am sorry to hear you ran into trouble with this issue for a long time. I will try my best to investigate the issue. A few details would be helpful-

 

  • Like the OS and XD versions of your machine.
  • Does that happen with every file or with a specific file?
  • Could you please share a link with me so that I can test at my end?
  • Please try to open the prototype link on different browsers and share the results with me.

 

Please share the above details and will escalate it further with the team.

 

Thanks,

Harshika

 

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