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[Bug report] XD plugin manager fails to load completely (Windows)

New Here ,
Jun 19, 2020

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Plugin manager has been behaving erratically on my new Windows installation. I just installed XD a couple of days ago and haven't used it much, except to install and test out a variety of plugins. Sometimes plugin manager works just fine, but half the time or more, it just doesn't load entirely or takes a very long time to load. When this happens, the UI usually doesn't work. See the videos below for examples.

 

FYI, after recording the first video (the shorter one), I restarted XD, and then immediately recorded the second video.

Adobe Community Professional
Correct answer by italosan | Adobe Community Professional

Hi, did you install the latest version of Adobe XD? Have you tried connecting to a different internet network?

TOPICS
Crash on windows, Plug-ins, Product performance

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[Bug report] XD plugin manager fails to load completely (Windows)

New Here ,
Jun 19, 2020

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Plugin manager has been behaving erratically on my new Windows installation. I just installed XD a couple of days ago and haven't used it much, except to install and test out a variety of plugins. Sometimes plugin manager works just fine, but half the time or more, it just doesn't load entirely or takes a very long time to load. When this happens, the UI usually doesn't work. See the videos below for examples.

 

FYI, after recording the first video (the shorter one), I restarted XD, and then immediately recorded the second video.

Adobe Community Professional
Correct answer by italosan | Adobe Community Professional

Hi, did you install the latest version of Adobe XD? Have you tried connecting to a different internet network?

TOPICS
Crash on windows, Plug-ins, Product performance

Views

66

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Jun 19, 2020 0
Adobe Community Professional ,
Jun 21, 2020

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Hi, did you install the latest version of Adobe XD? Have you tried connecting to a different internet network?

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Jun 21, 2020 1
Adobe Employee ,
Jul 06, 2020

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Hi there,

 

I would like to follow up on your issue. Would you mind confirming if the issue has been resolved or if you need more assistance on the issue?

 

We are here to help.

 

Thanks,

Harshika

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Jul 06, 2020 0