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[BUG REPPORT] - GRAPHIC TABLE HAVE SOME BUGS INTO WINDOWS

New Here ,
Aug 03, 2019

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Hello!

I already worked with both SO, windows and mac, but, My graphic table wacom, shortcuts to move screes doesnt works like it works on PS or illustrator... I dont know whats i can do to fix it.

Someone can help-me?

it works fine into mac... i think its a bug on windows only.. Thanks.

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Correct answer by italosan | Adobe Community Professional

Do you use a Wacom graphics tablet? In case, try turning it off "Windows Ink" in the settings, which enables the pen / touch support in XD. However, this disables some other features of your tablet.

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[BUG REPPORT] - GRAPHIC TABLE HAVE SOME BUGS INTO WINDOWS

New Here ,
Aug 03, 2019

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Hello!

I already worked with both SO, windows and mac, but, My graphic table wacom, shortcuts to move screes doesnt works like it works on PS or illustrator... I dont know whats i can do to fix it.

Someone can help-me?

it works fine into mac... i think its a bug on windows only.. Thanks.

Adobe Community Professional
Correct answer by italosan | Adobe Community Professional

Do you use a Wacom graphics tablet? In case, try turning it off "Windows Ink" in the settings, which enables the pen / touch support in XD. However, this disables some other features of your tablet.

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Adobe Community Professional ,
Aug 04, 2019

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Hi, by chance did you check if there are any driver updates for your graphics tablet?

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New Here ,
Aug 04, 2019

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Hi, yes, is updated all drivers.. but i cant move screen with hand(space) with the graphic table on windows. NOTE: it works fine on MacOS...

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Adobe Community Professional ,
Aug 05, 2019

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Do you use a Wacom graphics tablet? In case, try turning it off "Windows Ink" in the settings, which enables the pen / touch support in XD. However, this disables some other features of your tablet.

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New Here ,
Aug 05, 2019

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Hii, its work! but not in first try..
I desactived all windows INK supports, then i changed the action of the pen button to "navegation -> scroll" then i test it, have some changes in the XD reaction, so i turn the button action to "keyboard -> space" then worked. Thanks!! I think this should to be avaliable on youtube ^-^, many peoples may be having the same problem and finding no soluctions!

anyway, Thanks.

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italosan LATEST
Adobe Community Professional ,
Aug 06, 2019

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I'm glad your problem with Adobe XD has been fixed. If you still need help in the future, contact us.

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