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Cache problem not opening files on the cloud

New Here ,
Nov 01, 2019 Nov 01, 2019

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Many files, shared and saved on the cloud are not opening (error 52) at least changes something from other pc or other user then it re download the file at the caghe I ghuess. Please fix this is delaying all our work. 

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Missing feature

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Advisor ,
Nov 03, 2019 Nov 03, 2019

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Update the Creative cloud app to the latest version or try reinstalling. Check the following post for more information -

https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html

https://community.adobe.com/t5/Adobe-XD/Cannot-open-a-Cloud-Document-Getting-Error-Code-52/td-p/1024...

 

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

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