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Cache problem not opening files on the cloud

New Here ,
Nov 01, 2019

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Many files, shared and saved on the cloud are not opening (error 52) at least changes something from other pc or other user then it re download the file at the caghe I ghuess. Please fix this is delaying all our work. 

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Crash or freeze, Desktop, Error, Missing feature, Product issue, Share

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Cache problem not opening files on the cloud

New Here ,
Nov 01, 2019

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Many files, shared and saved on the cloud are not opening (error 52) at least changes something from other pc or other user then it re download the file at the caghe I ghuess. Please fix this is delaying all our work. 

TOPICS
Crash or freeze, Desktop, Error, Missing feature, Product issue, Share

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137

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 01, 2019 0
Adobe Community Professional ,
Nov 03, 2019

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Update the Creative cloud app to the latest version or try reinstalling. Check the following post for more information -

https://helpx.adobe.com/in/xd/kb/issue-saving-xd-file-creative-cloud.html

https://community.adobe.com/t5/Adobe-XD/Cannot-open-a-Cloud-Document-Getting-Error-Code-52/td-p/1024...

 

Vishu Aggarwal

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Nov 03, 2019 0