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Can't copy and paste while coediting / cloud docs

New Here ,
Nov 28, 2019

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Yo.  Can't 'Copy & Paste' elements in cloud docs / coediting. The item flashes up, but won't commit.

 

Can 'Alt' drag within a document and that works.

 

Can't drag from assets library, can't copy and paste from another cloud document.

 

Can 'copy & paste' in desktop documents (Non Cloud) - No problem.

 

I restarted XD & Machine - But no joy.

 

Please help 🙂

 

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Error, Performance, Product issue

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Can't copy and paste while coediting / cloud docs

New Here ,
Nov 28, 2019

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Yo.  Can't 'Copy & Paste' elements in cloud docs / coediting. The item flashes up, but won't commit.

 

Can 'Alt' drag within a document and that works.

 

Can't drag from assets library, can't copy and paste from another cloud document.

 

Can 'copy & paste' in desktop documents (Non Cloud) - No problem.

 

I restarted XD & Machine - But no joy.

 

Please help 🙂

 

TOPICS
Error, Performance, Product issue

Views

154

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Nov 28, 2019 0
Adobe Employee ,
Nov 28, 2019

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Hi there, 

 

Apologize for your experience. We tried reproducing it at our end but were unable to. Can you share the OS version and XD version installed on your computer? Are you able to reproduce this issue across multiple cloud documents? Does your collaborator have the latest version of XD installed?

 

Thanks,

Preran

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Nov 28, 2019 0
New Here ,
Nov 28, 2019

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Hi Preran

 

No worries - We're loving the new cloud / co-editing functionality.

 

OS: 10.14.6 (18G95)

XD VERSION: 24.4.22.1

 

I think its when my colleague and I are both working on multiple documents / component updating etc. Seems to get stuck in cloud world sometimes?

 

Thanks

Chris

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