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Can't Drag&Drop images to Adobe XD

New Here ,
Apr 10, 2019 Apr 10, 2019

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Hello!

I've just installed Adobe XD and at the step 2 of the tutorial I can't drag&drop the talin.jpg from the folder as shown in the description. I've tried with other pictures but still doesn't work. It shows that 'not allowed' sign (crossed circle).

I'm an experienced in Photoshop, Illustrator and InDesign and the drag&drop function works. Adobe XD says nope.

Also, I'm using Windows 10 if that helps.

What can I do?

Thanks!

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Adobe Employee ,
Apr 10, 2019 Apr 10, 2019

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Most issues of this nature are fixed by updating your graphic drivers. Can you update drivers by visiting the manufacturer's site and let us know?

Thanks,

Preran

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Adobe Employee ,
Apr 10, 2019 Apr 10, 2019

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Hi Smokro,

In addition to Preran's response, I would request you to try the steps mentioned by Nina here: - Keyboard shortcuts stops working after 5-10 minutes of working in a file (Adobe XD 17 update) – Adob...​ and share the results.

Thanks,

Atul_Saini

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