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Can't Install XD with error message about incompatibility windows version

New Here ,
Nov 10, 2020

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I was trying to install the adobe XD but got the message below.

羿帆5C87_0-1605081244888.png

 

However, I have updated to the newest version, really weird. 

 

Edition Windows 10 Home
Version 20H2
Installed on ‎7/‎3/‎2020
OS build 19042.630
Experience Windows Feature Experience Pack 120.2212.31.0

Hi there,


Sorry to hear about the trouble. Could you please try the suggestion shared in this help article: https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Can't Install XD with error message about incompatibility windows version

New Here ,
Nov 10, 2020

Copy link to clipboard

Copied

I was trying to install the adobe XD but got the message below.

羿帆5C87_0-1605081244888.png

 

However, I have updated to the newest version, really weird. 

 

Edition Windows 10 Home
Version 20H2
Installed on ‎7/‎3/‎2020
OS build 19042.630
Experience Windows Feature Experience Pack 120.2212.31.0

Hi there,


Sorry to hear about the trouble. Could you please try the suggestion shared in this help article: https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

Views

87

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Nov 10, 2020 0
Adobe Employee ,
Nov 12, 2020

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Hi there,


Sorry to hear about the trouble. Could you please try the suggestion shared in this help article: https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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