Can't open cloud documents

New Here ,
May 10, 2020 May 10, 2020

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Impossible to open any cloud document for two days - it keeps loading forever.
.xd updated.
Only local documents work

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Valorous Hero ,
May 10, 2020 May 10, 2020

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Quit XD and any other Adobe application, log out and back in to your Adobe CC account, and try if it works again...

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Adobe Employee ,
Jun 01, 2020 Jun 01, 2020

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Hi there,

 

I would like to follow up on the issue. If the issue has been resolved or not. Please let us know if you need further assistance. We would be happy to help.

 

Thanks,

Harshika

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