Can't open XD file due to update but I can't update XD as well - I'm going in circles. Pls HELP!!

New Here ,
Nov 18, 2020 Nov 18, 2020

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I am the File owner of a big UI design project made using XD - my team are collaborating on it and one of our team mates updated their XD and added files in. Now I can't open the file until I update. When I try to update it I can't because I have to save that file. I go in circles and now I can't open that file. Pls help

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Data loss, Product performance, Prototyping

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Adobe Employee ,
Dec 02, 2020 Dec 02, 2020

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Hi there,


We're so sorry for the delay in response. Usually, in this situation, we recommend opening the file on a different computer and saving the version of the file. Let us know if you need any further assistance, we'll try our best to help you with it.

 

Regards

Rishabh

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