Can't resolve comment

Community Beginner ,
Dec 14, 2020

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I have 3 comments that I created as owner that do not have the 3 dots to let me delete, edit or resolve. The 3 dots shown are just for the name extending. Tried modifying the page and re-uploading and still won't let me resolve those 3 comments. Can you assist?

jaybab_0-1607982007350.png

 

Community Beginner
Correct answer by jaybab | Community Beginner

It was actually from deep in a page component. I was able to finally navigate thru the noise to them. Thanks for responding.

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Can't resolve comment

Community Beginner ,
Dec 14, 2020

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I have 3 comments that I created as owner that do not have the 3 dots to let me delete, edit or resolve. The 3 dots shown are just for the name extending. Tried modifying the page and re-uploading and still won't let me resolve those 3 comments. Can you assist?

jaybab_0-1607982007350.png

 

Community Beginner
Correct answer by jaybab | Community Beginner

It was actually from deep in a page component. I was able to finally navigate thru the noise to them. Thanks for responding.

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Dec 14, 2020 0
Adobe Employee ,
Dec 15, 2020

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Hi there,

 

Thanks for reaching out. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening with a specific file or multiple files?
  3. Are you able to resolve the comments made by any other user?
  4. Have you tested this on a different browser?
  5. Under the View Settings navigate to custom > uncheck "Allow Comments" and then check it again and see if that helps.

 

Regards

Rishabh

 

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Dec 15, 2020 0
Community Beginner ,
Dec 15, 2020

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It was actually from deep in a page component. I was able to finally navigate thru the noise to them. Thanks for responding.

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Dec 15, 2020 0