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Can't scroll in a published prototype on a mobile browser

Participant ,
Oct 03, 2019

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If I preview a published prototype (iPhone 7 size) in a mobile browser (iPhone 7) I can't scroll vertical. My prototype has a auto animate (drag a slider from right to left) which works fine, but now I'd like to show which content you can find by scrolling down/vertically. But I can't! (viewport is 533px and my artboard is 1200px high)

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Can't scroll in a published prototype on a mobile browser

Participant ,
Oct 03, 2019

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If I preview a published prototype (iPhone 7 size) in a mobile browser (iPhone 7) I can't scroll vertical. My prototype has a auto animate (drag a slider from right to left) which works fine, but now I'd like to show which content you can find by scrolling down/vertically. But I can't! (viewport is 533px and my artboard is 1200px high)

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How to, Product issue

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Oct 03, 2019 0
Adobe Employee ,
Oct 04, 2019

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Can you try the solutions in this post https://community.adobe.com/t5/Adobe-XD/Unusable-XD-prototypes-in-browser/td-p/10204922 and let us know if they helped?

 

Thanks,

Preran

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Oct 04, 2019 2
Participant ,
Oct 04, 2019

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No it doesn't work. If I set the viewport to 1200 (height of artboard) I still can't scroll on my iPhone 8. And if this could be a solution in the future it has the problem, that the viewport has to be the same height/number. If it's different (different artboard sizes) my auto animation doesn't work anymore …

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Oct 04, 2019 0
Adobe Employee ,
Oct 04, 2019

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Hi there,

 

Thank you for trying the steps. Would you mind checking if you are able to scroll on the XD mobile app instead of browser? and share the results with us.

 

Thanks,

Harshika

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Oct 04, 2019 0
geshons LATEST
Participant ,
Oct 08, 2019

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Yes on iPhone XD App I can scroll (but not so easy, because the auto animate prototype thing is on my image and there I can't scroll. I just can scroll beside if the image or above)

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Oct 08, 2019 0