Can't share my prototype (Error 1001)

New Here ,
Mar 05, 2018 Mar 05, 2018

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Hi people,

I have a problem with my adobe XD sharing options; whenever I try to share a prototype I get the message:

"While publishing online, an error occurred with your login information (error 1001)"

I've tried the solution suggested by adobe (to sign out from my creative cloud and restart and try again) but that didn't work too.

Any help?

Thanks,,

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New Here , Jul 12, 2018 Jul 12, 2018
Adobe has the step through for getting this to work again -Troubleshooting: Error trying to use Share Online featureIt worked for me... but...WHAT A PAIN! I've had to do a full restart yesterday and today.Adobe, can you give an idea when this will be fixed?

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New Here ,
Mar 06, 2018 Mar 06, 2018

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Im having the same exact issue, it was working the day before yesterday, support has spent four hours on this issue but to no avail.

They have tried everything but nothing solved it, it even works on a co workers computer on the same network but not mine.

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New Here ,
Jul 12, 2018 Jul 12, 2018

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Adobe has the step through for getting this to work again -

Troubleshooting: Error trying to use Share Online feature

It worked for me... but...

WHAT A PAIN! I've had to do a full restart yesterday and today.

Adobe, can you give an idea when this will be fixed?

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New Here ,
Feb 05, 2021 Feb 05, 2021

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Im going to figma... Adobe does not solve critical user requirements... programming team is waiting for any broken adobe...

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