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Cannot create a file when that file already exists

New Here ,
Oct 26, 2019

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When starting Adobe XD I receive the error below. I tried to reinstalle everythig and used Adobe clean tool without success.

I am on Windows 10.

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Crash or freeze, Error, Product issue

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Cannot create a file when that file already exists

New Here ,
Oct 26, 2019

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When starting Adobe XD I receive the error below. I tried to reinstalle everythig and used Adobe clean tool without success.

I am on Windows 10.

Topics

Crash or freeze, Error, Product issue

Views

158

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Oct 27, 2019

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Please fill as a bug to https://adobexd.uservoice.com

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New Here ,
Oct 27, 2019

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Hi Ares,

I went to the site, but the bug section is now 'Read-only'. The suggestion is to go to community section. I think I am in writting you my reply!

Suggestions?

 

Thanks

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Adobe Community Professional ,
Oct 28, 2019

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Some solutiion can be find here https://community.adobe.com/t5/Acrobat/Unable-to-create-the-temporary-folder-Error-183-cannot-create...

 

Please try this untill responces from XD Engineering team, Thank you

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Adobe Employee ,
Oct 28, 2019

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This is the first time I am hearing about this issue for Adobe XD. It looks like a permission issue, but I could be wrong. Please get in touch with our tech support team using this link https://adobe.ly/2WYE62m They should be able to investigate and help. 

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