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Cannot open XD files after converting Design System to Library

Community Beginner ,
Oct 27, 2020

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My Adobe XD updated itself to the latest version (34.1.12) and I published my Design System Cloud Xds to Libraries (I can't actually remember why I did this, and I'm really wishing I hadn't).

Now I can't open most of my XD files that use assets from those libraries. I'm switching between a Windows laptop, a very high-end Windows desktop and a Macbook Pro. Now and again I will successfully open an XD file but it takes about an hour and will crash if I try to save it. Mostly, XD simply hangs for anywhere between 30 and 60 minutes, gobbling up system resources until there are none left and then crashes.

When I do successfully open a XD file, all the linkages are broken and assets all show the red broken link icon. 

My teammate is having the same issue on a Mac.

We are 4 months into an enormous project and now we're shafted. In theory I could donwgrade my XD to the previous version, but my Design System files are now in the latest version and can't be down-saved.

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Cannot open XD files after converting Design System to Library

Community Beginner ,
Oct 27, 2020

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My Adobe XD updated itself to the latest version (34.1.12) and I published my Design System Cloud Xds to Libraries (I can't actually remember why I did this, and I'm really wishing I hadn't).

Now I can't open most of my XD files that use assets from those libraries. I'm switching between a Windows laptop, a very high-end Windows desktop and a Macbook Pro. Now and again I will successfully open an XD file but it takes about an hour and will crash if I try to save it. Mostly, XD simply hangs for anywhere between 30 and 60 minutes, gobbling up system resources until there are none left and then crashes.

When I do successfully open a XD file, all the linkages are broken and assets all show the red broken link icon. 

My teammate is having the same issue on a Mac.

We are 4 months into an enormous project and now we're shafted. In theory I could donwgrade my XD to the previous version, but my Design System files are now in the latest version and can't be down-saved.

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Oct 27, 2020 1
Explorer ,
Oct 27, 2020

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i had the exact same problem today. start to download the project files via the web application fixed it magically.

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Community Beginner ,
Oct 27, 2020

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Hi Mark,

thanks for the reply. What exaclty do you mean "download the project files via the web application"? All my design files are "local" (actually in Google Drive).

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Community Beginner ,
Oct 27, 2020

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So now I'm trying to revert back to simply using the linked Cloud document. So I deleted the Library from "Libraries" area in Creative Cloud, but when I choose "Link Cloud Dodument Assets..." from the file menu inside XD, and choose my Design System file, I get the alert

 

"Linked assets from 'My Design System' have been converted to a Library. Learn More."

 

So okay, maybe the XD file itself now has some flag that indicates it's the source of a library. Not to worry, I'll revert back to an old version. So I follow these instructions: https://helpx.adobe.com/uk/creative-cloud/help/open-revert-cloud-document-version.html to revert to an older version, but instead of seeing a menu like

 

Name this version

Revert to this version

 

I see this:

 

Open in Adobe XD...

Rename this version

 

!

 

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