Cannot run XD without internet?

New Here ,
Jul 01, 2020

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I am getting this error

 

```

We can’t verify your subscription status.

We can’t reach the Adobe servers. This may be because you’re not connected to the internet. Check your connection and try again below. If you’re still having issues, please see our connectivity troubleshooting guide.
```

I downloaded installed it and currently i am on dataplans and why it even needs internet. Is there no way to run adobe xd without internet.

Not everyone has a priviledge to run software on internet all the time what a mess.

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Adobe Employee ,
Jul 01, 2020

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Hi there,

 

We're so sorry to hear about the trouble. We only need internet-connected once every 30 days to verify the subscription status. I'd request if you can try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/install-solved-can-t-verify-my-subscription-status-windows/t...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh 

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quantum1 AUTHOR
New Here ,
Jul 01, 2020

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this doesn't make any sense. I am using free version so what to check? I am using osx so that link dosn't even apply.

And this is really terible experience tbh.

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Adobe Employee ,
Jul 02, 2020

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Sorry for the confusion. Could you please ensure that you have verified the email address that you are using as your Adobe ID? If not, please verify the email and check again if it works or not.

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New Here ,
Feb 18, 2021

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hi everyone 

i also have this problem can you help me ?

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Adobe Employee ,
Jul 20, 2020

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Hi Quantum,

 

We haven't heard you on this post for a long time. We would like to follow up on your issue. Please let us know if your issue has been resolved or if you need further assistance with this.

 

We are here to help.

 

Thanks,

Harshika

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New Here ,
Feb 18, 2021

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hi harishka !

i also have this problem can you help me?

 

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