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Cannot save files created in Adobe XD version(21.2.12.3).

New Here ,
Aug 06, 2019

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Hello, whenever I am opening and making any sample data in Adobe XD. It throws an error showing in the below image

Kindly help me how to resolve this as I cannot save the file in any location or any name. I have tried reinstalling and uninstalling as well and I don't want to switch my machine.

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Cannot save files created in Adobe XD version(21.2.12.3).

New Here ,
Aug 06, 2019

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Hello, whenever I am opening and making any sample data in Adobe XD. It throws an error showing in the below image

Kindly help me how to resolve this as I cannot save the file in any location or any name. I have tried reinstalling and uninstalling as well and I don't want to switch my machine.

The Title was edited by Moderator.

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Aug 06, 2019 0
Adobe Community Professional ,
Aug 06, 2019

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Hi, try updating the Creative Cloud app

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Aug 06, 2019 1
Adobe Employee ,
Aug 06, 2019

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Hi Manisha,

We're sorry to hear you're facing trouble saving the file in XD. In addition to what Italo has mentioned, we'd like to know a few more details like:-

  • What is the OS and XD version of you?
  • Is it happening with a single file or all files?

Could you please try the solution mentioned in this article? Issue saving xd files to creative cloud and let us know if that helps.

Thanks,

Harshika

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Aug 06, 2019 1
Adobe Employee ,
Aug 12, 2019

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Hi Manisha,

Could you please confirm if you need further assistance on this one?

We'd be happy to help.

Thanks,

Harshika

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Aug 12, 2019 0