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cant connect xd to creative cloud libraries at all

Community Beginner ,
Apr 09, 2020

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cant connect xd to creative cloud libraries at all - its working just fine in all other adobe sw.
all up to date. i have tried all steps i found (re-installing, Win+5 - didnt help...

i realy want to use this corona times to lern how to use xd and its imosible like thet

pls help

 

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cant connect xd to creative cloud libraries at all

Community Beginner ,
Apr 09, 2020

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cant connect xd to creative cloud libraries at all - its working just fine in all other adobe sw.
all up to date. i have tried all steps i found (re-installing, Win+5 - didnt help...

i realy want to use this corona times to lern how to use xd and its imosible like thet

pls help

 

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Apr 09, 2020 0
Adobe Community Professional ,
Apr 10, 2020

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This sounds like a sync-related issue.

When you tried the re-install option did you use the Creative Cloud Cleaner Tool?
This might help to clear the issue for you.

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Apr 10, 2020 0
Community Beginner ,
Apr 10, 2020

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Thanks. i tried. didnt work.
i re-install all adobes SWs
its still work just fine in all other SWs but dosnt show CC libraries in XD
:((

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Apr 10, 2020 1
Adobe Community Professional ,
Apr 10, 2020

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Hi, have you checked if there are any updates available for the Creative Cloud app?

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Apr 10, 2020 0
Community Beginner ,
Apr 11, 2020

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every thing is up to date. i have alsow un-install everything and its still the same. works fine on all SW exept for XD
THANKS

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Apr 11, 2020 0
Adobe Community Professional ,
Apr 11, 2020

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I see  "More Information". Please click and inform us what kind info has been provided to you.

 

Also please check thie convertions

https://community.adobe.com/t5/adobe-xd/adobe-xd-can-not-connect-creative-cloud-libraries/td-p/99210...

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Apr 11, 2020 0
Community Beginner ,
Apr 11, 2020

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I HAVE TRIED IT A FEW TIMES. DIDNT WORK...

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Apr 11, 2020 0
Community Beginner ,
Apr 11, 2020

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Apr 11, 2020 0
Adobe Community Professional ,
Apr 12, 2020

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Can you see this menu and are you able to View files on website by activating marked item in menu? Also try to disable antivirus (if you use any).

 

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Apr 12, 2020 0
Community Beginner ,
Apr 13, 2020

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hi
i have no options like this... and i unabeld all anti virus including win diffender...

😞Asset 2.png

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Apr 13, 2020 0