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When i load cloud document it keeps loading for hours without allowing me to work on the file.
 
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Hi there,
Sorry to hear about the trouble, we'll try our best to help you with it. Could you please try the steps shared below:
If this doesn't help, please share a few more details like:
Regards
Rishabh
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Thank you for the quick reply, ill try that soon and let you know the results. i also updated my xd today
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Still Facing the same issue.
 
Mac OS Catalina 10.5.5
Private Network
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Thanks for sharing the details. Is it happening with a specific file or multiple files? If it's happening with a specific file, is co-editing enabled on the file? If yes, please check if all the collaborators have the latest version of Adobe XD. If it is happening on all the cloud documents, would you mind rebooting your computer once and then checking how it goes?