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Change account = loose shared links?

New Here ,
Jul 06, 2021 Jul 06, 2021

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Hey there,

I have created links for XD designs for developers ( in a consultancy role).

If I end the CC account subscription used to create the above links, and then join a different CC subscription (with a new employer) will the old links remain active for the developers?

Any insights are appreciated!

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Adobe Employee ,
Jul 06, 2021 Jul 06, 2021

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Hi there, 

 

Thanks for reaching out. If you have a business or Enterprise account, please log a support case by following the steps shared here: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/support-and-expert-servic...

 

If you have an Individual subscription, please refer to this similar discussion: https://community.adobe.com/t5/adobe-xd/transfer-ownership-of-a-file-to-a-different-account/m-p/1106...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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