Character-style not applying

Explorer ,
Jan 24, 2021 Jan 24, 2021

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Hello, since the last update, XD is not applying character styles anymore to text elements. I have a body text added to character styles, when I check highlight on canvas it hightlights the original text block, but when I try to apply that to a diffeernt text block, it doesn't change the text. Any help, please? That is significantly slowing down the work flow. 

 

Thanks!

 

Frida

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Explorer , Jan 24, 2021 Jan 24, 2021
Hi Cethan, thank you very much for your reply. I am running version 36.1.32.5It's the first file where I am running into this problem and now, after deleting and re-creating the character styles multiple times, it seems to work, so I cannot record the screen right now. But when I was searching for a solution, I saw that a lot of people were complaining about that issue in the forum... It's just very time comsuming to delete and re-create all the character-styles. I really hope this was a one tim...

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Adobe Employee ,
Jan 24, 2021 Jan 24, 2021

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Hi There,

 

Thanks for reaching out and sorry to hear that you're having trouble in applying character style. Could you please share a few more details like:

 

  1. The version of XD.
  2. Is this happening on a specific file or multiple files?
  3. Also Is it possible to share a video of the workflow so it will be useful to reproduce the issue from our end.

    Tried to reproduce the issue from our end on latest XD version-36.1.32.5, but couldn't able to reproduce it, so please share the above mentioned  details.

 

We're here to help, just need more information.

 

Thanks,

Chethan

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Explorer ,
Jan 24, 2021 Jan 24, 2021

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Hi Cethan, thank you very much for your reply. I am running version 36.1.32.5

It's the first file where I am running into this problem and now, after deleting and re-creating the character styles multiple times, it seems to work, so I cannot record the screen right now. But when I was searching for a solution, I saw that a lot of people were complaining about that issue in the forum... It's just very time comsuming to delete and re-create all the character-styles. I really hope this was a one time whatever bug.

 

Frida

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Adobe Employee ,
Jan 27, 2021 Jan 27, 2021

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Hi Frida2017,

 

Thank you for confirming and happy to hear your Issue got resolved as you have mentioned as One time bug.

In case If you face the same Issue again, please feel free to update in the same thread for further assistance from us.

 

We are here to help.

 

Thanks,

Chethan 

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