Am working on a cloud-based XD file which is also sometimes used by my colleague, so the co-editing is on
I've noticed that this specific file is disconnected from the cloud.
While another file is working just fine and the coediting is enabled and working also fine
Note that both of us, me and my colleague, have the latest XD Version 22.214.171.124.
Hope to get a reply on this soon, this project is very important and due to pandemic we are working from home so we need the co-editing to be active
this to show how the cloud is disconnected
while another file we are using is working fine
Thank you for reaching us, Check for core sync issue means whether Creative Cloud Desktop is Sync up with XD[ File syncing]
Hope it helps.
Ashwini M Hiremath
Thanks for the quick reply! seems it is syncing fine, but the issue persists
Hi, have you tried logging out of your Adobe account and logging back in?
yes i did, same problem.
The thing is that this issue is appearing only on one XD file
Rest are working fine
Hi, the link seems to work correctly. Have you tried again?
Weirdest thing ever! the file is working fine since a week ago
We are happy that your problem is solved. Did you follow any procedure or guide?