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cloud projects disappeared when logging of

New Here ,
Sep 08, 2020

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I was in my account working normally when I needed to switch accounts, when I logged back into my account all the cloud projects were gone. The share link still exists, but I can't access the project.

There is a way to recover some project even if it has disappeared from the cloud?

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Data loss

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cloud projects disappeared when logging of

New Here ,
Sep 08, 2020

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I was in my account working normally when I needed to switch accounts, when I logged back into my account all the cloud projects were gone. The share link still exists, but I can't access the project.

There is a way to recover some project even if it has disappeared from the cloud?

TOPICS
Data loss

Views

24

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 08, 2020 0
Adobe Employee ,
Sep 08, 2020

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Hi there,

 

We are sorry to hear you are unable to see your project in XD. Would you mind checking if you're able to see the files here: https://assets.adobe.com/cloud-documents and please make sure you're logged in with the right account?

 

We will try our best to help.

 

Thanks,

Harshika

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