Cloud storage is full.

New Here ,
Oct 22, 2020 Oct 22, 2020

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Hi guys,
I am updating my XD live link but its not possible because It says your cloud storage is full.
So when i go to the Cloud documents and deleted the all projects. So it still says 2.1 GB of  2.0 is used.
So how make this space 0. Please check the screenshots below.
Thanks

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Adobe Employee , Oct 22, 2020 Oct 22, 2020
Hi Uzaira,   Thank you for reaching out and sharing the screenshots. Please switch to "Synced files", I am sure there are some files in there. I would also recommend emptying the "Deleted" sections.     Let me know if that helps. I'll be happy to take it further if needed.    Thanks, Atul_Saini

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Adobe Employee ,
Oct 22, 2020 Oct 22, 2020

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Hi Uzaira,

 

Thank you for reaching out and sharing the screenshots. Please switch to "Synced files", I am sure there are some files in there. I would also recommend emptying the "Deleted" sections.  

 

Let me know if that helps. I'll be happy to take it further if needed. 

 

Thanks,

Atul_Saini

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